Orders are processed within 1–3 business days. Delivery times vary by location: US 5–12 business days, Canada 7–15 business days, UK 6–14 business days. Tracking details are emailed once shipped.

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking updates to appear after dispatch.

We carefully choose products that support your pet’s comfort, well-being, and everyday needs. As every pet is unique, we recommend reviewing the product details to ensure the best fit. If you have any questions or need help choosing, we're always happy to assist.

We have a 30-day return policy. Items must be unworn or unused, with tags, in original packaging, and accompanied by a receipt or proof of purchase.

Contact us at support@everypawmatters.com to request a return before sending anything back.

Refunds are issued to your original payment method, and where possible in the same currency used for the original purchase, within 10 business days of approval.

You can reach us via the contact form on this page or email us directly at support@everypawmatters.com. We aim to respond within 24–48 business hours.